Robichaud Insurance is pleased to offer clients the ability to report a claim both during and outside of regular business hours.

Business Hours

If you need to report a claim during regular business hours, the first step is to contact your Robichaud Insurance Broker. Once you’ve reported your claim to your broker, they will ensure that all of the details are looked after for you – ensuring that nothing is overlooked.


Robichaud Insurance offers a 24-hour emergency claims service by their local adjusters in Kapuskasing, Iroquois Falls, Matheson, and Hearst – that way, if you’re emergency happens after-hours there is no need to worry – we are here for you. The after-hours line will walk you through the process of reporting your claim with ease.

The 24-hour emergency line is: 1-877-318-5117.